Privacy Policy

We, at Procon, value our relationship with each of our customers, and we appreciate the trust that you have placed in us. We recognize that you have concerns about the confidential personal information we obtain about you throughout our relationship. Because protecting your confidential information is important to us, we have adopted a privacy policy which governs how the confidential information we obtain about you is used and maintained. We pledge to protect that information and ensure that it remains private. The information in this notice summarizes the categories of personal information that we collect about you, how that information is handled, and how we protect that information.

We do not disclose any non-public personal information about our customers to anyone, except as required or permitted by law. Procon does not sell personal information obtained about you to companies that are not associated with Procon for the purpose of marketing their products or services to you.

If you are acquiring or have acquired a product or service from Procon, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you, and providing customer service. The personal information we collect about you includes:

  • providing you with the relevant product or service (including assessing your application and identifying you)
  • managing and administering the product or service
  • protecting against fraud where it is a product or service

We limit access to your personal information to those employees who need to know in order to conduct our business, service your account, and help you accomplish your financial objectives, such as providing you with a broad range of products and services. Our employees are required to maintain and protect the confidentiality of your personal information and must follow established procedures to do so. We maintain physical, electronic, and procedural safeguards to protect your personal information. We do not rent or sell your name or personal information to anyone.

We do not disclose your nonpublic personal information, except as permitted by applicable law or regulation. For example, we may share this information with others in order to process your transactions. We may also provide this information to companies that perform services on our behalf, such as printing and mailing, marketing survey, or to other financial institutions with whom we have joint marketing agreements. We will require these companies to protect the confidentiality of this information and to use it only to perform the services for which we hired them.

We provide access to information about you to outside companies and other third parties in certain limited circumstances, including:

  • To help us process transactions for your account;
  • When we use another company to provide services for us, such as printing and mailing your account statements;
  • When we believe that disclosure is required or permitted under law. For example, we may be required to disclose personal information to cooperate with regulatory or law enforcement authorities, to resolve consumer disputes, or for risk control; we will whenever called upon to do so, disclose your personal information to any Government, Central or State, local or public or regulatory authority such as the Forward Market Commission (FMC), Securities and Exchanges Board of India (SEBI), Reserve Bank of India (RBI) or such other authority;
  • When we enter into a joint marketing agreement with another financial institution in order to provide you with an Procon Advisory Services. (Or other Procon affiliate-branded) financial product or service. We only make such agreements with companies that we believe can help us provide a financial product or service that will benefit you;
  • When we believe that in order to help you serve better we may appoint an outside agency to take feedback from you on how you feel about our products and services and similar information.

We take precautions to ensure the information we collect about you is protected and is accessed only by authorized individuals or organizations. You must be very careful in handling the login ID and password and you must ensure that you do not reveal it to anybody, nor do you keep it in writing. You should keep changing your password periodically. To enable us to serve you better, it is necessary that your personal information available with us is updated and accurate. Our web-site enables you to update your personal information.

Public Forums

The website contains public forums, message/boards and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Procon will not be responsible in case of any misuse of information available in these forums or message boards.

Cookies and other tracking devices

We use cookies to assist us in securing your trading activities and to enhance the performance of our website. (Cookies are small text files sent from the Web server to your computer.) Cookies used by Procon do not contain any personal information nor do they contain account, PIN, or password information. Cookies also may be placed by third parties when you access their sites through linking from this website. We do not have access to these cookies or any information that these cookies may contain. Please contact the third-party site for more information on these cookies. We are not responsible for the actions or policies of such parties. Procon may share website usage information about visitors to the website with reputable advertising companies for targeting our Internet banner advertisements on this site and other sites. For this purpose pixel tags or other web tools may be used to note the pages you've visited. The information collected by the advertising company through the use of these tools is not personally identifiable. These advertising companies have their own privacy policies. To administer and improve the procon website, we may use a third party to track and analyze usage and volume statistical information, including page requests, form requests, and click paths. All data collected for this purpose is owned and used by Procon. The third party may use cookies to track behavior and may set cookies on behalf of Procon. These cookies do not contain any personally identifiable information.

Amendments in the Privacy Policy

Procon reserves the right to change its policy at any time with or without notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Contacting Us

We will address any questions, comments and concerns about our online privacy practice and policy. Please write to us at

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